Frequently Asked Questions
What are the postal options?
Royal Mail is used for postage. At checkout you'll have the option of picking 1st or 2nd class. Postage is free over a £15 spend.
What is the processing time for orders?
Typically, orders are processed and shipped within 48 hours, however this isn't always possible so please allow 3-4 working days.
What materials do you use?
I use a variety of materials, including cotton, polycotton, double gauze, linen and viscose. For keychains, I also incorporate hardware to ensure the they last. My face wipes/flannels are made from soft, skin friendly bamboo towelling that is gentle yet effective.
How do I place an order?
You can place an order directly through my website. Simply browse through the products, add your favourites to the cart, and proceed to checkout.
How do I care for my reusable face wipes?
For face wipes, I recommend washing them in cold or warm water with mild detergent. As these are used on your face I recommend not using fabric softener.
They can be air-dried or tumble-dried on low.
What is your return policy?
I want you to love your purchase! If you're not completely satisfied, please contact me on sewmuchloveuk@outlook.com within 14 days of receiving your order. I accept returns and exchanges on unused items in their original condition if there is a fault.
How can I contact you if I have more questions?
Feel free to reach out via the contact form on my website, or you can email me directly at sewmuchloveuk@outlook.com I'm always happy to help and answer any questions you may have.
I have some fabric I'd love you to make a wristlet keychain from, can I have a custom order?
Of course!! Please email me on sewmuchloveuk@outlook.com with details and photos of your fabric and what you'd like me to make. I'll have a look to see if I can do it and email you back with costs and next steps.
Still need help?
If the FAQ above did not answer your questions, please click 'Contact' below to contact me directly via email.